Return Policy

At Jay’s Boutique Corp., we understand that shopping can be a delightful yet sometimes challenging experience. We want to ensure that you feel supported and informed about our policies regarding exchanges and store credit.

We want to clarify that we do not offer refunds under any circumstances. Instead, we provide the option for exchanges or store credit. This means that if you find yourself needing to make a change to your purchase, we’re here to help you navigate that process smoothly.

For items purchased in-store or picked up physically, you have 7 days from the date of purchase to initiate an exchange. If your items were shipped to you, you will have a 14-day window, but it starts from the date you receive your package. We encourage you to keep an eye on your tracking information so you can act within this timeframe.

It’s important to note that all sales on white products, including dresses, suits, and sets, are final. We understand that this may be disappointing, but we want to ensure that you are completely satisfied with your selection before you make a purchase. Additionally, any special orders are also considered final sales. These items are picked specifically for your liking, and we want to honor that personal touch.

We appreciate your understanding of our policies, as they help us maintain the quality and integrity of our offerings. Our goal is to provide you with stylish and elegant options for every occasion, and we want to make sure that your experience with us is as enjoyable as possible.

If you have any questions or need assistance with an exchange, please don’t hesitate to reach out. We’re here to help you find the perfect fit for your needs!